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The People We Work
With
Interpretation Services only
recruits interpreters accredited
MOSAIC does not believe language barriers should stand between people who need to access services and the services themselves. Everyone has the right to speak and be heard in Canada, even non-English speakers. Because there are no formal accreditation opportunities in place for certain minor languages, Interpretation Services recruits individuals who hold a combination of academic/professional credentials (preferably in a translation-/language-related field) and interpreting experience in these languages. __________________________________________________________________________ Translation Services recruits translators certified by one of the following:
If you majored in a language- or translations-related field or have foreign credentials, you may also apply. __________________________________________________________________________ Standards for Professional and Ethical Conduct Further to linguistic competence and accreditation, applicants must meet MOSAIC’s standards for professional and ethical conduct. Interpreting and translating involve much interpersonal contact; all interactions must reflect MOSAIC’s expectations of excellent service and ethical conduct. The recruitment processes for interpreters and translators include steps to reveal applicants’ professional and ethical conduct. __________________________________________________________________________ MOSAIC’s Treatment of Contractors Policy This policy applies to all MOSAIC contractors. 1. Every MOSAIC contractor has the right to expect and receive courteous and considerate treatment. 2. All MOSAIC contractors will be treated with dignity and respect, free from discrimination, including harassment. 3. Contractor concerns or complaints of discrimination and harassment, whether by a client, customer or employee of MOSAIC, will be dealt with as quickly as possible under the circumstances. 4. Harassment includes sexual harassment and retaliation (as defined below) and is one or a series of incidents involving unwelcome comments or actions that may concern a person’s race, colour, ancestry, place of origin, political belief, religion, marital status, family status, physical or mental disability, age, sex or sexual orientation: (a) when such conduct might reasonably be expected to cause embarrassment, insecurity, discomfort, offense or humiliation to another person or group; (b) when submission to such conduct is made either implicitly or explicitly a term or condition of the contractor’s assignment; (c) when submission to or rejection of such conduct is used as a basis for any decision regarding the contractor; or (d) when such conduct has the purpose or effect of interfering with a contractor’s work performance or creating an intimidating, hostile or offensive work environment. 5. For the purposes of this policy, sexual harassment is defined as one or a series of incidents involving unwelcome sexual advances, requests for sexual favours or any other verbal or physical conduct of a sexual nature: (a) when such conduct might reasonably be expected to cause embarrassment, insecurity, discomfort, offense or humiliation to another person or group; (b) when submission to such conduct is made either implicitly or explicitly a term or condition of the contractor’s assignment; (c) when submission to or rejection of such conduct is used as a basis for any decision regarding the contractor; or (d) when such conduct has the purpose or effect of interfering with a contractor’s work performance or creating an intimidating, hostile or offensive work environment. 6. Sexual harassment can occur by men toward women, by women toward men, between men or between women. 7. Types of behaviour that constitute sexual harassment include, but are not limited to: (a) sexist jokes causing embarrassment or offense, told or carried out after the joker has been advised they are embarrassing or offensive, or that are by their nature clearly embarrassing or offensive; (b) leering; (c) displaying offensive material of a sexual nature; (d) using sexually degrading words to describe a person; (e) derogatory or degrading remarks directed toward members of one sex or one sexual orientation; (f) sexually degrading words to describe a person; (g) unwelcome sexual flirtations, advances or propositions; (h) unwelcome inquiries or comments about a person’s sex life; (i) persistent unwanted contact or attention after the end of a consensual relationship; (j) requests for sexual favours; (k) unwanted touching; (l) verbal abuse or threats; and (m) sexual assault. 8. Retaliation is any action taken against an individual in retaliation for: (a) having invoked this policy whether on behalf of oneself or another individual; (b) having participated or co-operated in any investigation under this policy; or (c) having been associated with a person who has invoked this policy or participated in these procedures.
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